We collect information from you in several different ways on this site. One goal in collecting personal information from you is to provide an efficient, meaningful, and customized experience. For example, we can use your personal information to:

help make the Site easier for you to use by not having to enter information more than once.

help you quickly find information, products, and services.

help us create content that is most relevant to you.

alert you to new information, products, and services that we offer.

(a) Registration and Ordering. Before using certain parts of any Site or ordering products, you must complete an online registration form. During registration, you will be prompted to provide to us certain personal information, including but not limited to your name, shipping and billing address(es), phone number, email address, and credit card number. We use this information solely and will not store or keep this information in our files. In addition, we may also ask you for your country of residence and/or your organization’s country of operation, so we can comply with applicable laws and regulations, and for your gender. These kinds of personal information are used for billing purposes, to fulfill your orders, to communicate with you about your order and the Sites, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information may be used to contact you.

(b) Email Addresses. Several locations of the Site permit you to enter your email address for purposes including but not limited to: to register for a contest or sweepstakes; to request us to notify you of new brands, new product styles, or product sizes; to sign up for email newsletters and special offers. Your participation in a contest or sweepstakes is completely voluntary, so you have a choice whether to participate and disclose information to us. We use this information to notify contest and sweepstakes winners and to award prizes. We may post on the Site the names and cities of contest and sweepstakes winners. By entering a contest or sweepstakes, you may be opting in to receive our email newsletter and special offers and this will be disclosed in the official rules governing the contest or sweepstakes.

(c) Cookies and Other Technology. Like many sites, the Site employs cookies and web beacons (also known as clear GIF technology or “action tags”) to speed your navigation of the Site, recognize you and your access privileges, and track your Site usage.

(i) Cookies are small pieces of information that are stored as text files by your Internet browser on your computer’s hard drive. Most Internet browsers are initially set to accept cookies. You can set your browser to refuse cookies from web sites or to remove cookies from your hard drive, but if you do, you will not be able to access or use portions of the Site. We have to use cookies to enable you to select products, place them in an online shopping cart, and to purchase those products. If you do this, we keep a record of your browsing activity and purchase. THE SITE’S COOKIES DO NOT AND CANNOT INFILTRATE A USER’S HARD DRIVE TO GATHER A USER’S CONFIDENTIAL INFORMATION. Our cookies are not “spyware.”

(ii) Web beacons assist in delivering cookies and help us determine whether a web page on the Site has been viewed and, if so, how many times. For example, any electronic image on the Site, such as an ad banner, can function as a web beacon.

(iii) We may use third-party advertising companies to help tailor site content to users or to serve ads on our behalf. These companies may employ cookies and web beacons to measure advertising effectiveness (such as which web pages are visited or what products are purchased and in what amount). Any information that these third parties collect via cookies and web beacons is not linked to any personal information collected by us.

(iv) As an example, Facebook collects certain information via cookies and web beacons to determine which web pages are visited or what products are purchased. Please note that any information collected by Facebook via cookies and web beacons is not linked to any customer’s personal information collected by us.

(d) Log Files. As is true of most web sites, the Site server automatically recognizes the Internet URL from which you access the Site. We may also log your Internet protocol (“IP”) address, Internet service provider, and date/time stamp for system administration, order verification, internal marketing, and system troubleshooting purposes. (An IP address may indicate the location of your computer on the Internet.)

(e) Age. We respect children’s privacy. We do not knowingly or intentionally collect personal information from children under age 13. Elsewhere on the Site, you have represented and warranted that you are either 18 years of age or using the Site with the supervision of a parent or guardian. If you are under the age of 13, please do not submit any personal information to us, and rely on a parent or guardian to assist you.

(b) Communications with You: We will use your personal information to communicate with you about the Site and your orders and deliveries. Also, we may send you a confirmation email when you register with us. We may send you a service-related announcement on the rare occasions when it is necessary (for example, if we must temporarily suspend our service for maintenance.) Also, you may submit your email address for reasons such as to register for a contest or sweepstakes; to request us to notify you of new brands, new product styles, or product sizes; to sign up for email newsletters and special offers; or to sign up for JerseyCastle’s Fan Club. If you submit your email address, we use it to deliver the information to you. We always permit you to unsubscribe or opt out of future emails (see the opt out section, below, for more details). Because we have to communicate with you about orders that you choose to place, you cannot opt out of receiving emails related to your orders.

(d) External Use. We want to provide you with excellent service and to offer you a great selection. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to anyone other than to affiliates under jerseyCastle.com ’s control, except that:

(i) As do most catalog and Internet retailers, we sometimes use others to perform specific functions on our behalf. When we disclose information to these service providers, we disclose information to help them to perform their service. For example, in order to deliver products to you, we must share some information. We partner with third parties (such as UPS, DHL, and EMS) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, email, and phone number.

(ii) Similarly, to help you buy products and provide customer service to you, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information. (More on this below in Data Security.)

(iii) We may disclose such information in response to requests from law enforcement officials conducting investigations; subpoenas; a court order; or if we are otherwise required to disclose such information by law. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons or to commit fraud.

(iv) We will not sell (or trade or rent) personally identifiable information to other companies as part of our regular course of business. However, it’s possible that we might acquire or merge with or be acquired by another company or that we might dispose of some or all of our assets. If that happens, your personal information may be disclosed to another company, but that disclosure will be subject to the Privacy Policy in effect.

(v) We may share non-personal information (such as the number of daily visitors to a particular web page, or the size of an order placed on a certain date) with third parties such as advertising partners. This information does not directly personally identify you or any user.

(vi) We may publicly disclose the name, city, and state of the contest and sweepstakes winners.

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

Upon your request, we will (a) correct or update your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to prevent any future purchases through that account. You can make these requests by telephoning, or emailing your request to Jersey Castle’s Customer service Team.

Please do not email your credit-card number or other sensitive information.

While we use industry-standard precautions to safeguard your personal information, we cannot guarantee complete security. 100% complete security does not presently exist anywhere online or offline.

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. For detailed information about the types of cookies we use and how you can manage your preferences, please refer to our Cookie Policy.

As you might expect from us, the majority of information that we collect is obtained through the Site, and this Privacy Policy applies only to that online collection of personal information. We also may collect information offline, where we also try to protect the privacy of your personal information. One example involves someone calling us to place an order or to ask questions. When someone calls, we will ask only for the personal information we need in order to place the order or to answer the question. When we need to store information (such as order information), we will enter it into our database through SSL encryption. (See the Data Security section above for more information). Another example involves faxes. If you fax something to us, we will act upon the fax and then either store it a locked repository or we will shred the fax if there is no need to retain the information. There are other ways we could learn of personal information offline (for example, we suppose someone could send us a letter including some return address information), and this Policy doesn’t discuss or try to predict all of those methods or uses. As we mentioned, we will try to treat offline collection, uses, and disclosures consistently with our relevant online practices.

In addition to the information collected through our Site for purchasing and general browsing purposes, we collect additional information when you participate in promotional activities such as the Jersey Castle Spin to Win Sweepstakes. This section describes the additional data we collect, why we collect it, and how it is handled.

(a) Information Collected Through Promotions. When you participate in a sweepstakes, contest, or other promotional activity on our Site, we may collect the following information: your email address, telephone number (including international dialing code), IP address, browser and device information (including device fingerprint), approximate geolocation data (country and region), and the date and time of your participation. If you are selected as a winner, we may also collect your full legal name, mailing address, date of birth, government-issued identification, and tax documentation (such as IRS Form W-9 or W-8BEN).

(b) Purpose of Collection. The information described above is collected for the following purposes: administering the promotion, including processing entries, verifying eligibility, detecting and preventing duplicate or fraudulent entries, selecting and notifying winners, delivering prizes and promotional rewards (such as discount codes and promo codes), complying with applicable legal, regulatory, and tax obligations, and communicating with you about the promotion. We may also use your email address and telephone number to deliver promotional rewards you have won, such as discount codes or promo codes, via email or text message.

(c) Duplicate and Fraud Detection. To enforce entry limits and protect the integrity of our promotions, we may use your email address, telephone number, IP address, device fingerprint, and browser cookies to identify duplicate entries or potentially fraudulent activity. Our determination of whether an entry is a duplicate is final.

(d) Marketing Communications. We will only use your information for marketing purposes beyond the promotion itself if you have provided separate, explicit, affirmative opt-in consent. You may opt out of marketing communications at any time without affecting your eligibility in any active promotion. Opting out of marketing does not affect promotional communications directly related to the administration of a promotion you have entered (such as winner notifications or reward delivery).

(a) General Customer Data. We retain your personal information for as long as your account is active or as needed to provide you services, comply with our legal obligations, resolve disputes, and enforce our agreements.

(b) Promotional Data — Non-Winners. Personal data of non-winning participants in sweepstakes and other promotions will be retained for no longer than six (6) months after the conclusion of the applicable promotion, unless a longer retention period is required by law or is necessary to resolve a pending dispute.

(c) Promotional Data — Winners. Personal data of promotion winners will be retained for up to seven (7) years after the conclusion of the applicable promotion, or as required by applicable tax and legal obligations, whichever is longer.

(d) Promotional Codes. Records of promotional codes issued (including the associated email address, date of issuance, and redemption status) will be retained for up to twelve (12) months after the code’s expiration date for accounting and dispute resolution purposes.

(e) Deletion Requests. You may request the deletion of your personal data at any time by contacting us at service@jerseyCastle.com. We will honor such requests in accordance with applicable law, subject to any legal obligations that require us to retain certain information. Please note that if you request deletion of your data while a promotion is still active, your entry in that promotion may be voided, as we may no longer be able to verify your eligibility or contact you if selected as a winner.

If you are located outside the United States, please be aware that the personal information we collect will be transferred to, stored in, and processed in the United States, where our servers and central database are operated. Data protection laws in the United States may differ from, and may not provide the same level of protection as, the laws of your country of residence.

By using our Site, placing an order, or participating in any promotion, you consent to the transfer of your personal information to the United States. Where required by applicable law (such as the General Data Protection Regulation), we will implement appropriate safeguards for cross-border data transfers, including but not limited to Standard Contractual Clauses approved by the European Commission.

If you are a resident of the European Economic Area (EEA) or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR) and equivalent UK data protection legislation. These rights include:

(a) Right of Access. You have the right to request a copy of the personal data we hold about you.

(b) Right to Rectification. You have the right to request that we correct any personal data that is inaccurate or incomplete.

(c) Right to Erasure. You have the right to request that we delete your personal data, subject to certain legal exceptions (such as where we are required to retain data for tax or legal compliance).

(d) Right to Restriction of Processing. You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.

(e) Right to Data Portability. You have the right to request that we provide your personal data in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

(f) Right to Object. You have the right to object to the processing of your personal data for direct marketing purposes at any time.

(g) Right to Withdraw Consent. Where we process your personal data based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

(h) Right to Lodge a Complaint. You have the right to lodge a complaint with your local data protection supervisory authority if you believe that our processing of your personal data violates applicable law.

Legal Basis for Processing. We process your personal data on the following legal bases: your consent (Article 6(1)(a) GDPR), which you may withdraw at any time; the performance of a contract with you (Article 6(1)(b) GDPR), such as processing an order; compliance with a legal obligation (Article 6(1)(c) GDPR); and our legitimate interests (Article 6(1)(f) GDPR), such as fraud prevention and promotion administration, where those interests are not overridden by your rights.

To exercise any of these rights, please contact us at service@jerseyCastle.com. We will respond to your request within thirty (30) days, or within such other timeframe as required by applicable law.

If you are a resident of California, you have certain rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA). These rights include:

(a) Right to Know. You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information was collected, the business or commercial purpose for collecting the information, and the categories of third parties with whom we share the information.

(b) Right to Delete. You have the right to request that we delete the personal information we have collected about you, subject to certain legal exceptions.

(c) Right to Correct. You have the right to request that we correct inaccurate personal information we hold about you.

(d) Right to Opt Out of Sale or Sharing. You have the right to opt out of the sale or sharing of your personal information. Jersey Castle does not sell or share your personal information as those terms are defined under the CCPA/CPRA.

(e) Right to Non-Discrimination. We will not discriminate against you for exercising any of your CCPA/CPRA rights. We will not deny you goods or services, charge you different prices, provide a different level or quality of goods or services, or suggest that you may receive a different price or level of service for exercising your rights.

Categories of Personal Information Collected. In the preceding twelve (12) months, we may have collected the following categories of personal information: identifiers (name, email address, phone number, IP address), commercial information (purchase history, products ordered), internet or electronic network activity (browsing history, device information, cookies), and geolocation data (approximate location based on IP address).

To exercise any of these rights, please contact us at service@jerseyCastle.com. We will verify your identity before processing your request and will respond within forty-five (45) days, or within such other timeframe as required by applicable law.

Some browsers offer a “Do Not Track” feature that signals to websites that you do not want your online activity tracked. There is currently no uniform standard for how companies should respond to Do Not Track signals. At this time, our Site does not respond to Do Not Track signals. However, you may opt out of certain tracking by adjusting your cookie settings or by contacting us directly.

If we change or update this Privacy Policy, we will post changes and updates on the Site so that you will always be aware of what information we collect, use and disclose. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated. If you have any questions about the Privacy Policy, please contact us at service@jerseycastle.com